Expansion of the kano model to identify relevant customer segments and functional requirements

Reynir Smari Atlason; Arnaldur Smári Stefánsson; Miriam Wietz; Davide Glacalone

Expansion of the kano model to identify relevant customer segments and functional requirements

Reynir Smari Atlason, Arnaldur Smári Stefánsson, Miriam Wietz, Davide Glacalone

Faculty of Economics

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	Proceedings of the 17th International Continuous Innovation Network Conference: Innovation and tradition: combining the old and the new
Publisher	Continuous Innovation Network
Publication status	Published - 2017

Cite this

@inproceedings{8c60e020cd5b4790ac6fd1088ce6bba6,

title = "Expansion of the kano model to identify relevant customer segments and functional requirements",

author = "Atlason, \{Reynir Smari\} and Stef{\'a}nsson, \{Arnaldur Sm{\'a}ri\} and Miriam Wietz and Davide Glacalone",

year = "2017",

language = "English",

booktitle = "Proceedings of the 17th International Continuous Innovation Network Conference: Innovation and tradition: combining the old and the new",

publisher = "Continuous Innovation Network",

}

Expansion of the kano model to identify relevant customer segments and functional requirements. / Atlason, Reynir Smari; Stefánsson, Arnaldur Smári; Wietz, Miriam et al.
Proceedings of the 17th International Continuous Innovation Network Conference: Innovation and tradition: combining the old and the new. Continuous Innovation Network, 2017.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Expansion of the kano model to identify relevant customer segments and functional requirements

AU - Atlason, Reynir Smari

AU - Stefánsson, Arnaldur Smári

AU - Wietz, Miriam

AU - Glacalone, Davide

PY - 2017

Y1 - 2017

M3 - Conference contribution

BT - Proceedings of the 17th International Continuous Innovation Network Conference: Innovation and tradition: combining the old and the new

PB - Continuous Innovation Network

ER -